Tag: sms marketing

  • All you need to know about SMS link previews

    All you need to know about SMS link previews

    Most marketers prioritize email, social, and ads when designing their digital marketing campaigns. They highly underestimate SMS marketing probably due to the advent of apps like WhatsApp, WeChat, Viber, Kik, BOTIM, and others.

    However, the reality is that SMS marketing hasn’t become irrelevant at all. In fact, a study shows that 65% of global mobile subscribers communicate via text messages.

    A core reason why SMS marketing, especially for text invitations, can turn things around for any brand or individual is the effective use of SMS link previews.

    Find out what an SMS link preview is before your competitors take the edge over you.

    Understanding SMS link previews

    An SMS link preview is a preview snippet that pops up in the text message and showcases the featured image and topic of the article or web page right in the SMS, making it more appealing and clickable.

    Simply put, it’s the enhanced version of a link sent in a text message that displays the link’s title, image, and (sometimes) the image.

    It’s called SMS link preview because it provides a preview to the receiver before this person opens the link. Not only does it provide a sneak peek into the content, but it also adds curiosity to the receiver’s mind.

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    What are the benefits of using SMS Link Previews?

    SMS links are widely used in SMS marketing campaigns, but most marketers still take them for granted. 

    So, here are some benefits of using SMS link previews as a reminder to make the most of your SMS marketing campaigns:

    1. Helps drive website traffic through text messages

    drive website traffic with SMS links

    One reason brands and marketers send out links in text messages is to drive website traffic to their sales pages, blog posts, or other URLs. SMS link previews can entice SMS receivers to click through and visit the website.

    Also Read: What are app deep links? Here’s why marketers love them!

    2. Makes SMS links more clickable

    Clickable SMS Links

    SMS marketing has become an integral part of digital marketing. Therefore, SMS links are crucial for the success of any SMS marketing campaign. SMS link previews make links more noticeable and clickable, enabling SMS marketing campaigns to achieve better results.

    3. Gives a sneak peek into the content

    A little peek into the content makes it easier for the receiver to check it out. Optimizing the website pages and blog posts to showcase SMS link previews makes a huge difference.

    Also Read: Content Engagement: 9 Key Steps for Writing Engaging Content

    4. Provides a clean, un-spammy look

    Clean SMS link preview

    Let’s be honest: a hyperlink with text in an SMS looks quite shady, even if a family member or friend sends it. One of the benefits of having SMS link previews is that the SMS links appear cleaner and less-spammy. Above all, the receivers can open them with some confidence.

    You may also like: How to customize the LinkedIn link preview using Replug?

    5. Adds credibility to the message

    Indeed, sometimes short URLs don’t look trustworthy, especially if an unknown person sends them. Most marketers use short links in SMS and email marketing to track clickability, open rate, and reach. However, when an SMS link preview pops up, it adds credibility to the message.

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    Can you curate the SMS link preview image and text?

    When sharing links via SMS, having an eye-catching preview image and compelling text can significantly enhance engagement. 

    To make it happen, one needs to utilize a link preview tool such as Replug. This all-in-one link management platform makes it easy to customize these previews, ensuring your messages stand out.

    Here’s how you can create an effective SMS link preview using Replug.

    Start by signing up for a Replug account or logging into your existing one.

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    Step no 01

    Go to Replug Home and locate the “Quickly shorten your link” bar. Paste the URL you want to share and press Enter.

    Quickly shorten your SMS link

    Step no 02

    You’ll be redirected to a page where you can customize your SMS link preview. Here, you can password-protect your links, add expiry dates to them, add traffic routing rules to them, and much more.

    Customize your SMS link

    Step no 03

    Once you input the link, Replug will automatically fetch the meta details, such as title, description, and thumbnail image. But if you want to customize the details even more, you can: 

    SMS Link preview
    • Title: You can customize the title of your SMS link preview by simply typing in your preferred text in the “Title” field.
    • Description: Adjust the description by writing a more engaging or relevant summary of your link in the “Description” field.
    • Image: Upload a custom image to change the thumbnail. Make sure it’s eye-catching and relevant to your content.

    You may also like: How to customize Twitter (X) link preview using Replug?

    Step no 04

    Replug automatically generates a shortened URL, making it SMS-friendly. Short links are easier to share and fit better in text messages.

    Step no 05

    Use the preview feature to see how your link will appear when shared via SMS. Ensure the image and text are displaying correctly. 

    It’s a good idea to send yourself a test SMS to see how the link appears on different devices.

    Step no 06

    Once you are satisfied with the preview, click “Save.” Then, share the link through your preferred SMS platform. The enhanced preview will engage your audience and drive more clicks.

    Best practices when creating SMS link previews

    Before you hop on your favorite link converter for generating short URLs or optimizing your website URLs for SMS link previews, read the following best practices for using SMS link previews:

    1. Keep it concise

    SMS messages have character limits, so keep your link previews brief and to the point. Use clear, compelling language to entice users to click without overwhelming them with information.

    2. Test across devices

    Link previews can look different on various devices and messaging apps. Test how your previews appear on other platforms to ensure they maintain visual appeal and functionality, and adjust your metadata if necessary for optimal display.

    3. Use high-quality, beautiful images in the content

    Using colorful, high-resolution images in SMS link previews is essential for quickly capturing readers’ attention and creating a visually appealing experience. Choose images that convey the essence of your message, enticing recipients to click on the link. 

    high-quality SMS Link preview images

    An attractive, eye-catching image can significantly enhance engagement, making the preview more inviting and transforming the URL snippet in the SMS into an irresistible opportunity for the recipient.

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    Also read: How to Increase Click-Through Rate (CTR) using Branded Links?

    4. Keep the optimal image sizes in mind when creating images

     Optimal image sizes

    It’s essential to create images that are readable by the devices. The optimal image sizes should be considered when creating images for blog posts or landing pages. 

    Not only does it allow images to display correctly across various devices and platforms, but it also impacts the SMS marketing campaign. Properly sized images help maintain the visual integrity of the link preview.

    Difference Between Link Previews and OG Tags

    When sharing links across social media, messaging apps, or websites, you may notice that certain details like images, titles, and descriptions automatically appear. These elements come together in what we call link previews.

    However, what many may not realize is that the content displayed in these previews is controlled behind the scenes by something called OG tags (Open Graph tags).

    Understanding the difference between link previews and OG tags can help website owners and marketers optimize how their content is shared online. Let’s break down these two concepts.

    FeatureLink PreviewsOG Tags (Open Graph Tags)
    DefinitionA visual snippet displayed when a URL is shared on social platforms or messaging apps.HTML meta tags that control what content appears in the link preview.
    PurposeTo give users a quick overview of the content and entice them to click the link.To control and customize how content appears when shared on social media.
    VisibilityVisible to users on social media and messaging platforms.Hidden in the website’s HTML code; only visible to social platforms.
    Customiz-ationGenerated automatically based on webpage content. Limited customization without OG tags.Provides full control over title, image, description, and URL in the preview.
    ControlPlatforms decide what content appears in the preview based on available metadata.Website owners can define exactly what content appears in the preview.
    Common elementsTitle, description, image (if available), URL.Title, description, image, URL — all customizable via OG tags.
    Role in SEOIndirect impact, as well-crafted previews can increase click-through rates (CTR).Can indirectly boost SEO by making links more appealing and clickable.
    Impleme-ntationAutomatic; platforms extract information from the webpage.Requires adding specific OG meta tags to the HTML of the webpage.
    Use caseWhen sharing URLs on platforms like Facebook, Twitter, LinkedIn, etc.Best for ensuring consistent branding and accurate display of content across platforms.

    Leveraging open graph (OG) tags

    OG tags are essential tools for controlling how the content is displayed when sent in a text message or shared on social media platforms.

    The idea is to strategically implement these tags to ensure that the links turn out to be visually appealing and attractive to the recipient. Moreover, these effects can significantly improve click-through rates and engagement.

    Let’s decode open graph tags and learn more about them:

    The basic OG tags:

    og:titleIt specifies the title of the content.
    og:url It showcases the canonical URL of the page
    og:imageIt defines the image that will appear with the shared link
    og:typeIt clarifies the type of object being shared, such as website, article, etc.
    og:descriptionIt provides a brief description of the page

    How to leverage OG tags?

    Digital marketers and conversion optimization experts strive to discover new ways to increase engagement, drive website traffic, improve click-through rates, and make more money.

    It doesn’t matter whether it’s a new trick to get new eyeballs around your content on social media or make your SMS preview links look more attractive.

    Here are three ways to leverage OG tags:

    1. Enhancing social media optimization

    Social media content is vital to modern-day digital marketing. To maximize the impact of your OG tags on social media content performance, tailor them specifically for the social media platforms where your audience is most active.

    Facebook, Twitter (X) and LinkedIn are the major social media platforms that rely on OG tags for link previews. Influencers and experts pay attention to OG tags to ensure that their article links generate previews when shared across social media.

    By optimizing the OG tags for these platforms, social media users make sure that the content is presented in the best manner possible, which increases the chance of attracting more shares, comments, and likes.

    Also read: Comprehensive Social Media Engagement Guide 

    2. Reaping the SEO benefits

    Have you ever heard of Google Discover? It’s a content discovery platform from Google that displays top news across multiple categories and is available to Android users. It’s accessed through the Chrome browser on the Android phones. Google Discovers picks up the content from the websites that are schema-optimized and publishes high-quality content.

    Similarly, OG tags not only improve the visual appeal of your shared links but also contribute to better SEO performance. Search engines keep an eye out on the websites that are wildly popular on social media, and often end up rewarding them through SEO rankings.

    It’s safe to assume that attractive and well-optimized previews are more likely to be clicked and shared, leading to increased traffic and visibility for your website.

    3. Fine-tuning the SMS link previews

    Last but not least, it’s the effect on the SMS link previews. One of the best ways to leverage OG tags is to carve out a strategy for fine-tuning your SMS link preview.

    Open Graph Protocol massively impacts the SMS link previews of the websites and blog URLs if implemented correctly. SMS is still a powerful communication medium despite the popularity of various chat apps like WhatsApp, WeChat, Viber, Kik, and others.

    Optimizing your SMS link previews can trigger new opportunities no matter what industry you belong to. So, don’t shy away from putting together a solid strategy for optimizing your websites or blogs for SMS link previews.

    So, these are three ways to leverage OG tags. The purpose of this strategy is to ensure that website titles, headlines, descriptions, and URLs pop up when shared across multiple devices and platforms.

    Final thoughts

    SMS link previews may not be the talk of the digital marketing world, but they’re still relevant to online marketing.

    Since it directly impacts click-through rate, conversion, and engagement of text messages, the concept is gaining popularity day by day.

    We tried to keep it simple yet meaningful for social media influencers, brands, bloggers, entrepreneurs, and publishers who haven’t had a chance to find out about the SMS link previews before.

    The next time you send or receive a URL in the SMS, you’ll notice whether or not it generated the link preview – if you do, then all the effort that went into writing, editing, and publishing this piece of content is worth it.

    FAQs about SMS link previews

    Here are some of the frequently asked questions about SMS link previews:

    What is an SMS short link?

    An SMS short link refers to the shortened URL that is used in text messages to avoid cluttering and spammy looks. Moreover, users can track clickability on the short, branded URLs. Check out this URL shortener for more information.

    Can SMS have links? 

    SMS messages can include links within their body. However, it is important to ensure that URLs contain “http://” or “https://” along with a valid domain extension, such as .com or .net, to function properly. Additionally, in some cases, placing the links at the beginning or end of the text message can enhance clickability.

    What is a text link?

    A text link is a hyperlinked text that is used to drive website visitors from one section/page to another. The text links are also used as the replacement for the image call-to-actions. However, in the SEO world, a text link can either be a backlink (pointing to another website) or an internal link (pointing to another page of the same website).

    What are link previews in text messages?

    The link previews are the link snippets that appear on social media platforms and messaging apps when a blog post link or a website URL is shared with the public or a friend in private. It mostly contains the image, title, description, and URL of the page.

    How to create a link preview in your SMS message?

    To create a link in your SMS message, one be sharing the website that has already been optimized for link previews. On the other hand, the receiver of the text message must be using any of the recently released phones. To make it work on older Android phones, the user must have a Google Message app installed that can create link previews. Moreover, iOS users must have iOS 10 or later versions to be able to enjoy the link previews.

  • How to create and use branded short links for SMS marketing: A detailed guide!

    How to create and use branded short links for SMS marketing: A detailed guide!

    Looking for a way to connect with your customers and boost engagement without getting lost in crowded inboxes? SMS marketing is the accurate answer. It provides a direct, effective, and highly engaging way to reach your audience instantly.

    But why stop there? By incorporating branded short links into your SMS campaigns, you can save valuable character space while gaining powerful insights into how your audience interacts with your messages.

    Whether you’re a small business owner aiming to expand your reach or a marketer looking to supercharge your campaigns, SMS links can help you achieve your goals pretty well.

    Let’s explore how these branded short links can transform your SMS strategy and drive measurable results!

    What are short links for SMS?

    Short links for SMS are shortened URLs used in SMS marketing messages to conserve valuable character space and enhance tracking and analytics. 

    These links function by redirecting users to the intended landing page or website while tracking data, including clicks, time spent on the page, and conversion rates.

    When sending SMS messages, businesses often have a limited number of characters to work with. By using short links, they can include more information in their messages while still maintaining a clear and concise message. 

    Short links also allow firms to track click-through rates and other valuable data that can be used to optimize their SMS marketing campaigns.

    How to create a branded shortened link for SMS marketing

    Getting started with crafting short links for SMS marketing is pretty straightforward. All you need is a reliable custom link shortener, and you’re ready to optimize your campaigns. 

    Here’s a step-by-step guide to help you set things up the right way:

    Step #1: Use a dedicated SMS platform

    Before you start shortening and sending links, it’s essential to have a dedicated SMS marketing platform in place. 

    These platforms are specifically designed for managing large-scale SMS campaigns. They offer features like audience segmentation, automation, compliance with SMS regulations, and message scheduling. 

    A good SMS platform ensures your messages are delivered efficiently and at the right time, helping you maximize engagement and ROI. 

    Tools like Replug and Twilio integrate seamlessly with link shorteners, providing a solid foundation for your campaigns.

    Step #2: Choose a link-shortening tool

    Once your SMS platform is ready, the next step is to pick and configure a link-shortening tool. 

    Replug is a top-tier option that goes beyond basic shortening, offering powerful features such as click tracking, branded domains, retargeting, and in-depth analytics. 

    These capabilities help you monitor link performance, build trust with custom URLs, and ultimately drive better results from your SMS campaigns. 

    Don’t settle for less when it comes to SMS marketing. Sign up for Replug today and start seeing results!

    Step #3: Create your shortened link

    Let’s say you select Replug as your link-shortening tool. You can create a shortened link for your SMS campaign by simply pasting your original URL into Replug’s “Shortened link” box and generating a new, shortened link within seconds.

    Shorten SMS link

    Step #4: Use a custom domain

    To strengthen brand consistency and recognition, personalize your short link with a custom domain. Instead of using a generic shortener domain, your SMS messages can include your brand name in the slug. This not only looks professional but also builds credibility with your audience. So, add accordingly!

    Add your custom domain

    Step #5: Add link preview

    Some devices display a small link preview when a shortened link is shared. With Replug, you can customize its appearance hassle-free, adding a title, description, or image that makes your link more attractive and clickable.

    Customize link preview

    Step #6: Route links

    Advanced tools like Replug let you set up link routing. This means you can send different users to different destinations based on factors like location, device type, or campaign variations. It’s quite beneficial for A/B testing or running multi-location promotions.

    Add traffic routing rules
    Add traffic routing rules

    Step #7: Include a strong call to action (CTA)

    To encourage customers to click on your shortened link, include a clear call-to-action in your SMS message. For example, you could say “Click here to try our new pizza flavor!” with the shortened link included in the message.

    Step #8: Add deep links

    Deep links allow you to send users directly to a specific page within your app or website, rather than just the homepage. This saves customers valuable time and increases conversions. For instance, an e-commerce brand can send shoppers straight to a product checkout page. 

    By following the steps outlined above, you can easily create a branded shortened link tailored for SMS marketing that promotes trust, engagement, and CTR.

    Why use short links in SMS marketing?

    Short links are a must-have tool for businesses seeking to upgrade their SMS marketing strategy. Here are some convincing reasons why you must utilize short links for SMS marketing.

    To save space (character count limits)

    SMS messages have a 160-character limit, so every character counts. Shortened links take up less space, giving businesses more room to communicate their message effectively. 

    For example, a retailer can send a message with a shortened link to a product page, allowing them to provide a brief description and the link in one message.

    For click tracking & analytics

    Shortened links can be used to track clicks and engagement, giving enterprises valuable data on the effectiveness of their campaigns. 

    For instance, a charity can send an SMS message with a shortened link to a donation page. By tracking clicks on the link, they can determine the success of the campaign and adjust future ones accordingly.

    For an optimized mobile experience

    Most people access SMS messages on their mobile devices, and shortened links can lead to a better user experience on these gadgets.

    For example, an airline can send an SMS message with a shortened link to a mobile boarding pass. This makes it much easier for passengers to access and use the pass on their smartphones.

    To increase brand recognition

    Shortened links can be customized with branded domains, helping to increase brand recognition and trust. 

    For instance, a fashion brand can send an SMS message with a shortened link to a new collection, using a branded domain.

    For seamless A/B testing

    Shortened links can be used for A/B testing and optimization of SMS campaigns. 

    For example, an online retailer can send two different SMS messages with different shortened links to a product page and track which link receives more clicks. They can then optimize future campaigns for increased engagement.

    To enhance trust & click-through rates (CTR)

    Branded shortened links look cleaner and more trustworthy than long, generic URLs. When recipients see a familiar brand name in the link, they’re more likely to click, leading to higher engagement and conversions.

    For instance, a fitness app can send an SMS with a branded short link, such as “fitco.app/joinnow”, which appears more reliable than a random string of characters.

    For better deliverability

    SMS messages containing long or suspicious-looking links may get flagged by carriers or filtered as spam. Short, clean links reduce the risk of this happening, ensuring your message reaches the recipient’s inbox without interruption.

    For example, a financial service can use a shortened, verified link to send account update notifications, reducing the chances of carrier rejection or message filtering.

    For additional data points

    Shortened links can capture additional data, such as device type, location, and time of click, providing deeper insights into audience behavior and preferences. This ultimately helps to refine future campaigns.

    For instance, a restaurant chain can use shortened links in SMS campaigns to track which city or time slot gets the most reservations, tailoring promotions based on that data.

    Also read: How to use shortened URLs for marketing

    How brands use short links for SMS marketing: Check out the examples

    Here are a few ways renowned brands are utilizing short links in their SMS marketing efforts.

    Dunkin’ Donuts

    Dunkin’ Donuts uses SMS marketing to send exclusive deals and promotions to its customers. 

    To track the success of their campaigns, they use shortened links that lead customers to a landing page with the offer. 

    This enables Dunkin’ Donuts to measure engagement and optimize its campaigns for improved results.

    Subway

    Subway uses SMS marketing to send coupons and special offers to its consumers. 

    To provide a better user experience, they use shortened links that lead customers to a mobile-friendly coupon page. This allows them to redeem the offer on their mobile devices easily.

    Coca-Cola

    Coca-Cola uses this technique to promote new products and events to its customers. 

    To increase brand recognition, they use custom domains for their shortened links. For example, they might use a link like “www.coke.com/newproduct” to promote a new product launch.

    Nordstrom

    Nordstrom utilizes SMS marketing to send personalized recommendations to its clients. 

    To track engagement and improve their recommendations, they use shortened links that lead customers to a product page with more information about the recommended item.

    Zara

    Zara uses this marketing strategy to promote new collections and limited-time offers to its customers. 

    To increase engagement and drive sales, they use shortened links that direct customers to a product page featuring the collection or offer.

    These are just a few examples of how brands are using short links for SMS marketing to enhance their campaigns and achieve their marketing goals.

    Example of a good and bad SMS with shortened links

    The way you incorporate shortened links in SMS marketing can significantly impact your campaign’s effectiveness. A well-crafted message with a shortened link should be clear, relevant, and aligned with your brand, encouraging trust and clicks. 

    On the other hand, a poorly written SMS with an unbranded or unclear link can confuse recipients, lower click-through rates, and even trigger spam filters. 

    Below is a precise example to illustrate the right and wrong ways to use shortened links in your SMS campaigns.

    Good SMS Example:

    Hi Sarah! Our Fall Sale is now live 🍁 — enjoy 30% off all items this week only! Shop now: brandshop.co/fall30

    Why it’s good:

    • Personalized greeting
    • Clear offer and urgency
    • Branded short link (adds trust)
    • Friendly, concise tone

    Bad SMS Example:

    SALE NOW ON! Click here for 30% off: bit.ly/3xY2zZq

    Why it’s bad:

    • All caps feel forceful
    • No personalization
    • Vague message
    • Generic, unbranded link (may seem suspicious)

    Wrapping Up

    In conclusion, branded short links are a powerful tool for SMS marketing, offering enhanced brand recognition, improved click-through rates, and valuable analytics. 

    By creating concise, trustworthy, and trackable links, brands can optimize their campaigns and drive engagement effectively. 

    As shown through examples, well-crafted SMS with branded links resonate with audiences, while poorly designed ones risk losing trust. 

    By following the steps outlined to create and implement these links, businesses can strengthen their SMS marketing strategy. This ensures messages are impactful, professional, and aligned with their brand identity, ultimately facilitating stronger connections with customers in a competitive digital landscape.

    Frequently asked questions

    Why SMS Marketing matters for digital marketers?

    SMS marketing is essential for digital marketers in 2025 due to its 98% open rate and rapid 90% read-within-3-minute delivery. It enables direct, immediate customer engagement that far surpasses email. 

    With 66% of businesses adopting SMS software and increasing budgets, it drives high ROI through personalization and AI integration in omnichannel strategies.

    How effective is an SMS campaign including short URLs?

    SMS campaigns with short URLs achieve 98% open rates and 36% click-through rates, with 28% of recipients clicking links for enhanced tracking and conversions. 

    Short URLs optimize message length, boost readability, and support 45% response rates, making them 30% more cost-effective than traditional methods.

    What are the best link shorteners for SMS marketing in 2025?

    Replug stands out for SMS marketing with its all-in-one link management, retargeting, and bio tools tailored for marketers. 
    Bitly offers trusted, simple shortening with strong analytics and brand recognition for reliable campaign tracking. 
    Klaviyo integrates AI-driven SMS with short link support for personalization, while
    Twilio enables programmable SMS workflows incorporating shortened URLs for scalable engagement.

    How can I optimize my SMS marketing campaigns using short links?

    Use branded short links to enhance trust, reduce character count, and lower SMS costs while maintaining clear, concise messaging. Draw click tracking and analytics from shorteners to measure engagement, A/B test variations, and direct to mobile-optimized landing pages for higher conversions.